Privacy Policy
Your privacy is important to us at The Gilded Spoon.
This Privacy Policy describes how The Gilded Spoon ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.thegildedspoonseattle.com, and related services. Please read this Privacy Policy carefully. By using our website or services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you make a reservation, sign up for our newsletter, contact us through our website, or participate in a survey or promotion.
- Payment Information: When you make a reservation or purchase a gift card through our website, we collect payment information, such as your credit card number and billing address. This information is processed securely by our payment processor, and we do not store your full credit card number on our servers.
- Automatically Collected Information: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and other tracking technologies to collect this information.
- Location Information: With your consent, we may collect information about your location through our mobile app or website. We use this information to provide you with location-based services, such as finding nearby restaurants or providing directions.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to process reservations, fulfill orders, respond to inquiries, personalize your experience on our website, and improve our services.
- Communication: We use your information to communicate with you about reservations, orders, promotions, and other news about The Gilded Spoon. We may also send you marketing emails and newsletters, which you can opt out of at any time.
- Analytics: We use automatically collected information to analyze trends, track user movements on our website, and gather demographic information about our user base. This information helps us to improve the design and functionality of our website.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and the rights of others.
Sharing of Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us to operate our business, such as payment processors, email marketing providers, website hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with business partners with your consent.
- Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.
- Business Transfers: In the event that The Gilded Spoon is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred to the acquiring entity.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your visit to our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its essential features, such as making a reservation.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us to improve the performance of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as your language or location.
- Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to track the effectiveness of our advertising campaigns.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information, such as payment information.
- Implementing firewalls and intrusion detection systems.
- Regularly monitoring our systems for security vulnerabilities.
- Limiting access to your information to authorized personnel.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website and update the "Effective Date" at the top of this Privacy Policy. Your continued use of our website or services after the posting of any changes to this Privacy Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Gilded Spoon Privacy Team
1200 First Avenue
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-4653